Novara News
67% say Novara Top for Service!...
Publish Date: 01 March 2005
In an independent survey of Novara clients it was found that 67% felt that
Novara is one of the best hosting providers when compared to other Irish
hosting companies. 22% felt that Novara was actually the outright best
provider in the Irish market. 85% of those questioned had hosting services
with 2 or more Irish providers.
When asked why clients had chosen Novara in the first place 29% had said
it was due to Novara's competitive prices, 24% said ease of use of the
Novara websites and control panels, 16% said the reputation for high
quality customer service and 14% said for the high up time reliability of
their services.
In contrast 29% of those questioned stated that the high quality of
customer service was the reason they stayed with Novara. A lower
percentage (26%) gave cost as the reason for staying with Novara while
reliability of service (16%) and ease of use(13%) were also important factors.
The survey was carried out in January and February 2005 by Comit Marketing
using a sample segment of Novara clients.
For further information please contact Eoin Costello
Novara.ie
Locall 1850 668272
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